Motorhome Rental Scotland
Lowland Motorhome Hire Scotland Terms & Conditions
Contract of Hire
The rental of the motorhome is for the period from the pick up date to the return date. If you fail to return the motorhome to the return point on the return date you are in breach of these Terms and Conditions and will be charged for every day or part day after the return date.
You must confirm your acceptance of these Terms prior to departing with the motorhome.
You must provide us with 3 forms of identification – Drivers licence and the check code will also be required. This is the new system the dvla have introduced to check driving licences. To get your unique code please either go to: www.gov.uk/dvla/nomorecounterpart or you can call 0300 083 0013 and the dvla will give you your code over the phone. Your unique code is valid for 21 days. You can also call the dvla on 0300 790 6801 and you can give permission to the dvla for us to call them and ask about your driving licence. Please note that if you have any difficulty generating your driving licence code then we can do that with you when you pick the Motorhome up, all we will require you to bring to check your licence is your national insurance number. Please note that this will take approximately 15 minutes. We will also require your passport and a utility bill or bank statement for insurance purposes, Passport and utility bill confirming your home address. Please note that your unique code is only for UK licence holders only.
You must complete a handover condition report of the motorhome to identify the state of repair of the motorhome and any damage prior to its pick up.
You must look after the motorhome and the keys to it. You must always keep the motorhome locked securely at all times when unattended, ensuring that you use any and all security devices fitted and supplied with the motorhome.
You must protect the motorhome from adverse weather conditions which can cause damage to the motorhome.
You must ensure that you use the correct fuel for the motorhome. If the wrong fuel is used, you will legally be accountable for payment of the repair bill.
You must not sell, rent or dispose of the motorhome or any of its parts, fixtures, fittings or items included in the hire.
You must not grant anyone legal rights over the motorhome.
You will be responsible for breakages and repairs to the motorhome while it is in your possession.
You must not let anyone work on the motorhome without Lowland Motorhome Hires prior permission.
You must let me know as soon as you become aware of any faults in or with the motorhome.
You are totally responsible for the motorhome until it is safely returned from the hire. I will inspect it on return to ensure I am satisfied with the condition in which it has been returned. You must complete a return report with me to identify the state of repair of the motorhome and any damage prior to its return. Any points as to the state of repair on which you disagree must be clearly identified. In the absence of such identification, you will be deemed to accept the content of the return report in its entirety.
You are responsible for any loss or damage to the motorhome caused by negligence, misuse or otherwise, whether or not such loss or damage was caused by you.
You will have to pay costs of repair of any interior or exterior damage or loss to the motorhome or its equipment.
Before you return the motorhome, you must ensure you have not left any personal belongings in the motorhome. I am not under obligation to return any such belongings left by you.
You and any other driver must not use the motorhome for towing.
No-one other than you or any other named driver in the insurance policy may drive the motorhome.
You must be aged between 21 and 75 years of age during the rental term. Please note that drivers aged between 21-24 are subject to a £1000 Damage excess instead of the normal £500 or £750 for Prestige range of Motorhomes. Please note that non UK driving licence holders are subject to a £750 Damage excess and Campanda GmbH customers are subject to a £1000 excess.
Every driver must hold, and have held at the pick up date for at least 2 consecutive years, a valid UK driving licence, other valid national licence or a valid international driving licence.
You and any other named driver must not use the motorhome for hire or reward, for illegal purposes, for racing and or teaching someone else to drive. You must not use the motorhome whilst under the influence of alcohol and or drugs.
You must not drive the motorhome outside Scotland, England or Wales, unless you have requested this in your booking request.
The following charges are payable by you:
You must empty the toilet at the end of the rental term. There is a £50 charge for un-emptied toliets.
Any item of stained upholstery will be charged up to and including £150 per item.
A £150 charge will be made for very dirty interior and exterior.
A £100 cleaning charge if the ban of smoking and £150 if the ban of animals has been ignored.
A £100 charge if the sat nav is broken/damaged.
A Late return fee will be charged for any motorhome returned after 12 noon.
You must pay all fines and costs (including court costs) incurred for parking, traffic or other offences, congestion charges (including if the motorhome is clamped). You must pay the appropriate authority and fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay any costs and reasonable administration charges incurred by lowland Motorhome Hire in dealing with these matters.
You are liable to pay the insurance policy excess per incident if costs and repairs are expected to exceed the excess amount.
The following are excluded from the insurance cover:
Damage to the windscreen and windows.
Damage to the tyres caused by braking, punctures, cuts or bursts.
Mechanical, electrical, computer failures, breakdowns or breakages.
Loss of use, wear and tear, depreciation in value of the motorhome after a claim has been made under the insurance policy.
Claims involving fraud or deception.
Theft as a result of keys remaining in the motorhome whilst unoccupied.
The first 25% of the value of any claim for loss or damage following theft or attempted theft of the motorhome.
Loss or damage to, or theft of, the TV, radio stereo equipment and ariels.
Interior damage including burns to seats, carpets and other damage.
Vandalism damage of any kind to the motorhome.
Damage or loss of personal effects within or from the motorhome.
Damage to the Motorhomes clutch.
You are responsible for the security of the motorhome. You must ensure it is locked and parked in a safe, well lit location. You must take every precaution to prevent loss from or theft of the motorhome.
A full tank of fuel is supplied with the motorhome upon its pick up and you must return the motorhome with a full tank of fuel. Any fuel shortage will be charged at £100.
You are responsible for the regular check of the oil and water levels and the use of the correct type of fluids during the rental term.
Generators are not permitted unless authorisation given prior to departure.
You acknowledge on pick up, the rental of the motorhome and contents free from defect or damage and complete the specified condition report. You are advised to check the motorhome thoroughly before departure. The breakdown or malfunction of equipment after the motorhome has been handed over will not be accepted as a reason to abort or cancel the rental contract.
Upon return of the motorhome we will check the motorhome for damage, cleanliness, fuel, condition of tyre, windscreen, bumpers, roof light, mirrors, doors and internal habitation equipment and complete the return report jointly with you.
Lowland Motorhome Hire reserve the right to refuse to hand over the motorhome to any person who, in our reasonable opinion is not suitable to take charge of the motorhome. In such cases you will be refunded in full, but we will not have any further liability in relation to the aborted hire, not in person to whom the hire was refused.
You must report an accident to the insurance company and Lowland Motorhome Hire as soon as possible after the accident.
You will bear all costs of breakdown or repair in circumstances where the incident is the result of negligence on your part, for example by running out of fuel, filling tank with the wrong fuel, locking keys inside the motorhome or losing keys.
Cancellation Policy for Hirers:
The cancellation policy for all motorhomes hired with Lowland Motorhome Hire is as follows:
The following cancellation charges will apply:
Up to 12 weeks before start date – Loss of booking fee, normally £100. Campanda customers will lose the 30% deposit paid.
Between 12 – 8 weeks before start date of Hire – Payment required of 50% of vehicle hire charge and will be charged to Hirer.
Between 8 weeks to start date of hire – Payment is required for 100% of vehicle hire charge and will be fully charged to hirer.
Once a confirmed booking is agreed, then these cancellation charges will be in effect.
It is advised that all hirers have an adequate travel insurance policy in place that will cover your late cancellation of hire booking. It is also advisable for such a policy to protect hirers and others in the travelling party against theft of personal belongings etc.