Do you have parking available for customer’s cars?
Yes, and it’s free (1 space per motorhome)
How old do you have to be to hire the vehicles?
21 years old, but you must have at least 2 years full driving experience. All drivers aged 25 -75 years are subject to £1000 excess. Drivers aged 21-24 and 76-79 years are subject to £1500 damage excess.
Are you a franchise?
No, we own and run the business ourselves.
Does the hire have to be for 7, 14 or 21 days?
No, you can hire the vehicles from 7 to 30 days or as many as you wish.
We do have a minimum hire period of 7 nights at the moment.
Can we take the vehicles abroad?
Yes, there are no problems with taking the vehicles abroad, but there is an additional charge for this (typically £250).
Can we take vehicles to festivals?
Yes, there are no problems with taking a vehicle to a festival but there is a £90 surcharge added to the price of the rental.
What identification do we require to hire a vehicle?
UK drivers - 3 forms of ID for each driver (4 forms of ID if you DO NOT have a photo card driving licence).
You must have a driving license, photo ID (if you have a photo on your driving licence then all OK, if it is not a photo card licence, then a passport or other photographic ID is also required) and then 2 x proofs of address i.e., utility bill/bank statement dated within 3 months (for an address check). The address on your driving licence must correspond with the other proofs of address and then finally a driver check code from DVLA.
Non-UK licence holders/residents – 4 forms of ID for each driver.
You must have a driving licence, one other form of photographic ID and then 2 x proofs of address dated within 3 months of the start date of the hire (for an address check).
Will we be shown how to fully use the motorhome?
Yes, you will get a full handover where we run through all the systems and procedures. This normally takes 60 minutes.
What is the £1000/1500 security mandate for?
This is to cover our excess if a vehicle is returned to us in an unsatisfactory condition. Please note the monies will be deducted if a vehicle requires an insurance claim (regardless of blame).
How many miles to the gallon does the motorhome achieve?
Approximately 25-30 mpg depending on how the vehicles are driven and weight of on-board water
How much water do the vehicles hold and how long will it last?
The on-board vehicle water tanks hold approximately 75 – 100 litres. This would normally last for up to 3 days, but please bear in mind that showers use a considerable amount of water, so we would recommend you use onsite caravan park facilities if available.
If travelling without a car can we store our suitcases with you?
Yes, absolutely no problems at all.
Is there a maximum mileage allowance?
Yes 1000 miles (unless otherwise agreed). 10p per mile is charged for miles over 1000 miles per hire. Please note this excludes E.U. travel.
When can I pick up and return motorhome?
Pick up and return times are negotiable during the hire to suit the hirer (as much as possible) but motorhomes are expected to be returned before/no later than 10am on date of return.
Can we take our pet on holiday with us?
Unfortunately, no, for allergy reasons we cannot accept any dogs/Cats (Pets in general) in our motorhomes.